Customer training • Team training
You know your product. Let’s make sure your customers and team do too.
I’m Stephanie. I build training that helps customers and teams understand a product, and I’m talking with founders and leaders about how that goes at their companies.
Start a conversation →A short chat. Not a pitch.
What I work on
Customer training
Helping customers learn to use a product, especially when they take too long to get started or keep asking the same questions.
Team training
Helping a team learn the product and how the company works, so the same few people aren’t explaining it every time.
Live class guides • Videos • Online courses • Written guides • Checklists • Quick-reference sheets
How I work
Find the problem
I read what exists and talk to the people who know the product best. Training isn’t always the fix.
Plan the training
Decide what to build and in what format.
Build it
Make the training and hand it over.
Check that it worked
Tie it to a number the company chooses.
I’m Stephanie Cedergren. Since 2018, I’ve built onboarding programs, technical training, leadership development, and product videos for startups and large companies.
ATD Master Instructional Designer • Everything DiSC Certified Facilitator • Portfolio →
How do your customers and team learn your product?
I’d like to hear how it works at your company. It’s a short conversation, not a pitch.
